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~ David Braun Sycamore Advisory Group
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On Demand IT Services
FlashPoint’s On Demand IT Service plan combines many of the benefits of our
Managed IT Service plans, with the flexibility of a pay-as-you-go service - all
without sacrificing critical IT support. On Demand IT Service packages start at $249 for 10 desktops and 1 server per month. The
small recurring monthly fee guarantees that FlashPoint is monitoring your network and performing routine and scheduled preventative network
maintenance, including desktop optimization and security updates. As needed, you’ll have access to a complete IT department
including certified engineers, network managers, and a senior level CTO (Chief Technology Officer) on an hourly basis.
FlashPoint designed On Demand IT Service specifically for:
- Small offices seeking more than just reactive hourly IT support, but not ready for dedicated and fully managed IT service.
- Small organizations with limited budgets not meeting the requirements for FlashPoint’s Managed IT Service, but want access to FlashPoint’s high levels of customer service and experienced team of technicians.
- Larger customers that want the added resources of FlashPoint’s IT professionals and state of the art remote monitoring & management tools to supplement their internal IT department.
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*Prices Monthly - Includes one server and up to 10 PC’s - Each additional server is $99/month and each additional PC is $9/month. |
| PC Maintenance |
| Automated Scheduled Anti Virus Updates |
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| Automated Scheduled Spyware Prevention and Deletion |
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| Automated Temp File Deletion |
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| Automated Patch Assessments & Updates |
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| Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop |
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| Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities |
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| Server Maintenance |
| Automated Daily Maintenance |
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| Database Size Monitoring |
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| Message Queue Monitoring |
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| Event Log Monitoring |
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| Service Monitoring |
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| Security Patch Management |
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| Service Pack Management |
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| Core Health Monitoring |
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| On Demand IT Service |
| Live Help Desk Support |
Hourly |
| Network Support and Administration |
Hourly |
| Strategic Planning and Guidance |
Hourly |
| Hosted Solutions (email, backup, spam filtering) |
Hourly |
| Onsite Support and Projects |
Hourly |
| Custom Development |
Hourly |
| Disaster Recovery Planning |
Hourly |
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