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 FlashPoint has been very easy & accommodating to work w 
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~ Homer Fouquier
Fleuer de Lis Financial
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Network Management
Your company’s infrastructure is a crucial element to its success; requiring regular care to
perform at an optimal level. As your IT specialist, FlashPoint monitors the overall health of your network daily, ensuring your technology
maintains its best condition possible. By proactively maintaining your system, FlashPoint’s technology specialists are able to
pinpoint issues before they surface, preventing your company from expensive downtime and other complications. As your business
grows, FlashPoint will help to ensure you have the right resources in place to sustain its development.
| Features/Plan Type |
Basic |
Professional |
Premium |
Enterprise |
| Number of PCs on Network 1-10 |
$10 |
$20 |
$50 |
$125 |
| Number of PCs on Network 11-24 |
$20 |
$40 |
$100 |
$250 |
| Number of PCs on Network 25-100 |
$40 |
$80 |
$200 |
$500 |
| 24/7 Support |
| 24x7x356 Monitoring & Automated Reporting |
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| Dedicated Account Manager |
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| Assigned Account Technician |
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| Guaranteed Response Time |
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4 Hours |
2 Hours |
1 Hours |
| Unlimited Phone Support |
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| Unlimited Remote Control Support |
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| Priority Case Handling |
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| Purchasing Support |
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| Web Host Support |
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| Discounted On-Site Hourly Charge |
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10%
Discount |
20% Discount |
35% Discount |
Emergency After Hours Support
(6pm - 8am M-F, Sat/Sun) |
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10%
Discount |
20% Discount |
35% Discount |
| 3rd Party Vendor Mangement |
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| Disaster Recovery Planning |
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| Annual Technology Planning |
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| Maintenance |
| Asset Lifecycle Management |
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| Asset Reporting |
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| Security |
| Router Management |
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| Firewall Management |
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